Australia’s National Disability Insurance Scheme (NDIS) needs serious reform to better serve the needs of people, asserts NDIS and Government Services Minister Bill Shorten. During his address to the National Press Club, Shorten outlined his plan to ensure the future of the landmark disability scheme. Established almost 10 years ago by the Gillard government, the NDIS supports over half a million Australians and is on track to exceed $50 billion in costs by 2025/26, overtaking annual expenses for Medicare. Shorten argues that the system is too rigid and lacks empathy, resulting in predatory providers and a burdensome government agency. To address this, Shorten ordered a review of the scheme and pledged to prosecute criminals exploiting the NDIS. The government also plans to eliminate the unethical practices of NDIS providers, aiming to improve the participant experience and reduce inefficiencies and costs.