A major union representing pilots is calling for the resignation of Qantas Chairman Richard Goyder. According to Australian and International Pilots Association (AIPA) President Tony Lucas, Goyder has overseen “one of the most damaging periods in Qantas’ history.” In a letter to Qantas CEO Vanessa Hudson, Lucas informed her of the association’s stance. The morale of Qantas pilots is at an all-time low, and they have lost confidence in Goyder and his board. Lucas questions how Qantas can achieve a culture reset with Goyder as chairman. Prime Minister Anthony Albanese acknowledged that Qantas has work to do to repair its reputation but declined to comment on Goyder’s position.
Opposition transport spokesperson Bridget McKenzie believes the decision regarding Goyder’s resignation is a matter for shareholders. She admits that Qantas, as a corporate citizen, has not covered itself in glory recently. The Epoch Times has reached out to Qantas for comment.
Qantas has been facing numerous media and customer concerns recently. Former CEO Alan Joyce left the company earlier than expected amid allegations that the company sold 8,000 tickets for canceled flights. The new CEO, Hudson, has been ordered to attend mediation regarding compensation for 1,700 workers who were laid off during COVID-19.
Qantas’ share price has fallen by 5 percent in the past five days and is currently at $5.18. The airline aims to improve customer relations with an $80 million investment to address “customer pain points” such as frequent flyer seats, customer service, and in-flight catering. However, ticket prices may remain unchanged due to a significant increase in fuel prices.
If fuel prices don’t decrease, Qantas may need to review airfares in the future. The airline will balance the recovery of higher costs with the importance of affordable travel. Meanwhile, a parliamentary committee is investigating the government’s decision to prevent Qatar Airways from increasing its flights into Australia. The Qatar Civil Aviation Authority has accused Qantas of lobbying the government to block their plan. Various parties, including Qatar, airport and union representatives, the Productivity Commission, and the Australia-Qatar Business Council, are providing evidence in parliamentary hearings.